Keep call escalations with the Linear issue
Put important call updates beside the work they affect. Send the escalation and the existing issue reference to Notis for a focused Linear comment.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a comment
Creates a new comment on a specified linear issue.
Why this helps
A verbal escalation can leave issue owners without the context they need to respond.
- Add new call context to an existing issue.
- Keep issue discussion together instead of burying updates in call records.
- Use a concise comment that highlights the escalation and requested next step.
Setup
Build it in a few focused steps.
- 1Connect CallOnTheGo and Linear to Notis once in the portal.
- 2Create an automation in Notis Automations or tell Notis in plain language.
- 3In one instruction, ask Notis to comment on the existing Linear issue referenced in the incoming escalation, summarizing only supplied details.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Test with one real escalation that includes a valid existing issue reference.
Questions about this workflow
Does this create a new issue?
No. It adds a comment to a specified existing Linear issue. Include enough information in the webhook request to identify the issue.
What if the webhook has no issue reference?
The workflow should be instructed to skip the comment and report that the existing issue could not be identified. It should not guess an issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CallOnTheGo to Linear. A trigger fires from one place; an action lands in another.
CallOnTheGo triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
CallOnTheGo and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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