Route CallOnTheGo request follow-up to an owner
Make the next owner clear by assigning the related Jira issue from the request context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Why this helps
A request can be visible but still stall if nobody knows who should take the next step.
- Make ownership explicit on the related Jira issue.
- Use the owner supplied with the request.
- Reduce manual triage when requests already name a responsible person.
Setup
Build it in a few focused steps.
- 1Connect CallOnTheGo and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for request assignment.
- 3Tell Notis to assign the identified Jira issue to the owner supplied with each request.
- 4Choose the Notis webhook trigger and where run reports should go.
- 5Test with a real request, issue key, and Jira user your account can resolve.
Questions about this workflow
Can it assign work when no owner is provided?
You need to provide an owner or a clear assignment rule in the request and instruction. Otherwise, Notis lacks the information to choose.
Can Jira look up a user by name or email?
The assign action supports email or name lookup, subject to the Jira account's permissions and user data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CallOnTheGo to Jira. A trigger fires from one place; an action lands in another.
CallOnTheGo triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
CallOnTheGo and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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