Keep Jira issues current with request context
Add the details from a new request to the Jira issue already tracking the work.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
Important context often arrives after a ticket is created and never makes it into the ticket.
- Keep new request context with existing Jira work.
- Avoid retyping details into a ticket by hand.
- Make issue descriptions more useful to whoever picks up the task.
Setup
Build it in a few focused steps.
- 1Connect CallOnTheGo and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for issue context updates.
- 3Describe which supplied request details should update the identified Jira issue.
- 4Choose the Notis webhook trigger and a destination for run reports.
- 5Test with one real request and an existing Jira issue.
Questions about this workflow
Does this create a new Jira issue?
No. It updates an existing issue identified by the webhook request.
What if the request has no issue key?
Supply an issue key or ID so Notis can identify the Jira issue to update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CallOnTheGo to Jira. A trigger fires from one place; an action lands in another.
CallOnTheGo triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
CallOnTheGo and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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