Escalate Voice AI issues with the useful details attached
Turn a quick issue report into a focused draft that makes the problem and requested next step clear.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
When an issue needs attention, composing a complete escalation from scattered details slows down the response.
- Put the known issue details into a readable draft.
- Separate confirmed facts from unanswered questions.
- Make the requested help explicit for the recipient.
Setup
Build it in a few focused steps.
- 1Connect CallOnTheGo and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to draft an escalation from the submitted issue summary, separating known impact, evidence, open questions, and requested help.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real issue report and review the draft before sending.
Questions about this workflow
Does this monitor Voice AI campaigns for issues?
No CallOnTheGo trigger event is listed. A webhook request with the issue summary starts the workflow.
Can Notis fill in missing impact details?
It should identify missing details as questions and should not invent impact or evidence.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link CallOnTheGo to Gmail. A trigger fires from one place; an action lands in another.
CallOnTheGo triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
CallOnTheGo and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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