Hand off Callingly leads clearly in Telegram
Put the context and next action together where the next teammate will see them.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
A lead handoff loses momentum when the new owner has to reconstruct context across apps.
- Make the next action explicit
- Reduce context gathering for the next owner
- Keep handoff details in one shared message
Setup
Build it in a few focused steps.
- 1Connect Callingly and Telegram once in the Notis portal.
- 2Create an automation and describe the handoff message in one instruction.
- 3Choose the Notis webhook trigger and send an HTTP request with the lead handoff context.
- 4Choose where run reports go, then test with one real handoff.
Questions about this workflow
Can Notis assign the lead to a specific teammate?
It can mention an owner when that detail is supplied. The available Telegram action posts a message and does not assign leads in Callingly.
What context should the webhook include?
Provide the lead details, current status, and next action that the receiving teammate needs.
Can this be sent to a group?
Yes, if the Telegram bot is able to send messages in that group.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Callingly to Telegram. A trigger fires from one place; an action lands in another.
Callingly triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Callingly and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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