Bring call history and Slack context together before callbacks
Start callback blocks with the recent Callingly history and the matching Slack conversation close at hand.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Fetch conversation history
Fetches a chronological list of messages and events from a specified slack conversation, accessible by the authenticated user/bot, with options for pagination and time range filtering.
Why this helps
Preparing for callbacks often means switching between call records and Slack threads to reconstruct what happened.
- Review recent call history on a predictable schedule
- Retrieve a relevant Slack conversation for context
- Reduce app switching before callback work
Setup
Build it in a few focused steps.
- 1Connect Callingly and Slack once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the callback review.
- 3Tell Notis to review recent Callingly call history and retrieve the matching Slack conversation history for each call that needs a callback.
- 4Pick the cron schedule and choose where run reports should go.
- 5Test with one real call and verify the retrieved conversation is relevant.
Questions about this workflow
What does the schedule trigger do?
It starts the automation on the recurring schedule you choose.
Will it find a Slack conversation without identifying details?
Not reliably. Include a lead identifier or other matching context in the instructions or accessible call data.
Does this workflow send a Slack post?
No. The selected Slack action retrieves conversation history so Notis can include relevant context in its run report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Callingly to Slack. A trigger fires from one place; an action lands in another.
Callingly triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Callingly and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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