Give important Callingly call outcomes a quick Slack signal
When a call outcome comes in, let a reaction make the update easy to spot in the right Slack conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Why this helps
Call outcomes can be easy to miss when teammates have to reopen call records and search Slack separately.
- Make a call outcome visible at a glance
- Add a lightweight signal to an existing conversation
- Help teammates notice outcomes without scanning call history
Setup
Build it in a few focused steps.
- 1Connect Callingly and Slack once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for the call outcome it handles.
- 3Tell Notis to add the chosen reaction to the relevant Slack message using the message timestamp and channel supplied in the webhook request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real call outcome and a Slack message that has a known channel and timestamp.
Questions about this workflow
What information does the webhook need?
It needs the call outcome and enough information to identify the Slack message, including its channel and timestamp.
Can it create a Slack message if none exists?
No. This workflow reacts to an existing Slack message.
Can the reaction indicate different outcomes?
The prompt can choose a reaction based on the outcome, provided the desired reaction and matching logic are specified.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Callingly to Slack. A trigger fires from one place; an action lands in another.
Callingly triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Callingly and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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