Make every call-back request a Jira task
Send a lead or call-back request to Notis and get a Jira task ready for follow-up, with the original details in one place.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Call-back requests can get lost between call history, messages, and a busy task list.
- Keep call-back work visible alongside the team's other tasks.
- Carry the submitted lead and request details into Jira.
- Reduce the need to re-enter call notes by hand.
Setup
Build it in a few focused steps.
- 1Connect Callingly and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to create a Jira task from each webhook request containing a Callingly call-back request, preserving the provided lead and call details.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real call-back request sent to the webhook.
Questions about this workflow
Does this start automatically when a Callingly call ends?
No Callingly trigger event is provided here. A Notis webhook starts this automation when it receives an HTTP request.
What should the webhook request contain?
Include the lead or call-back details that Jira should use. Notis can only work with information provided in the request or returned by connected apps.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Callingly to Jira. A trigger fires from one place; an action lands in another.
Callingly triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Callingly and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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