Keep item details close to the call that needs them
Get the BoxHero item record alongside a Callingly call update, so the next follow-up has the product context you need.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Item
Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.
Why this helps
Remembering which item and details came up on a call is harder when product information lives in a separate system.
- Bring item details into the call follow-up context.
- Spend less time searching for product records after a conversation.
- Give yourself a dependable reference before sending the next message.
Setup
Build it in a few focused steps.
- 1Connect Callingly and BoxHero to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally to retrieve the BoxHero item related to an incoming Callingly call update.
- 3Use a single plain-language prompt that tells Notis to identify the relevant item from the call context and return its available details.
- 4Select an incoming webhook trigger, choose a run-report channel, and test with one real call that mentions a product.
Questions about this workflow
What item information can the workflow return?
The BoxHero Get Item action retrieves details for a specific item by ID, including its attributes, pricing, and inventory quantities.
Do I need to map the call's product into an item field?
No. Tell Notis in the prompt how to use the information in the incoming call context; there are no field-mapping screens.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Callingly to Boxhero. A trigger fires from one place; an action lands in another.
Callingly triggers
Boxhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Item
Tool to delete a specific item (barcode) by its ID. Use when you need to remove an item from the inventory.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
BoxHero - Delete Location
Tool to delete a specific warehouse location by its ID. Use when you need to remove a location from the system.
Get Item
Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.
Get Item Attribute
Tool to retrieve a specific item attribute by ID. Use when you need to get detailed information about an item attribute specification.
Get Location
Tool to retrieve a specific location by ID. Use when you need detailed information about a particular warehouse location including its name, quantity, and notes.
Get Member
Tool to retrieve a specific team member by ID. Use when you need to get details about a particular member.
Get Linked Team Info
Tool to get information about the linked team and its mode. Use when you need to retrieve the currently linked team details.
BoxHero - List Basic Transactions
Tool to list basic inventory transactions. Use when you need a high-level overview of in/out/move transactions.
Connect any two apps with Notis in the middle.
Callingly and Boxhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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