Turn caller context into a clear next step
Use a webhook to look up the caller and offer a short WhatsApp menu to someone already in conversation with your business.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive list
Send an interactive list message to a whatsapp number. list messages allow users to select from up to 10 options in a structured format. great for menus, catalogs, or choices. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
When call follow-up depends on several people, a vague chat message can leave ownership and next steps unclear.
- Offer up to ten structured choices in a WhatsApp list.
- Keep follow-up options consistent across callers.
- Tie the prompt to caller details returned by Callerapi.
Setup
Build it in a few focused steps.
- 1Connect Callerapi and Whatsapp once in the Notis portal.
- 2Create an automation and name it for caller follow-up routing.
- 3Tell Notis to look up the webhook's caller number and send a short WhatsApp list of relevant follow-up options to the supplied recipient.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one real caller and a WhatsApp recipient who has texted your business number.
Questions about this workflow
Can the list have any number of options?
The action supports up to ten options.
Will a list message reach a new recipient?
List messages are delivered only if the recipient has texted your WhatsApp number first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Callerapi to Whatsapp. A trigger fires from one place; an action lands in another.
Callerapi triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Callerapi and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Whatsapp.