Prepare Callerapi contact follow-up with a Slack email lookup
Turn a known contact email into a timely Slack lookup, so the next follow-up starts with less searching.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Lookup users by email
Retrieves the slack user object for an active user by their registered email address; fails with 'users not found' if the email is unregistered or the user is inactive.
Why this helps
A contact's Slack identity can be easy to lose track of when caller and team context live in different tools.
- Look up an active Slack user by registered email.
- Prepare a follow-up using a supplied contact email.
- Get the lookup result through the automation's run report.
Setup
Build it in a few focused steps.
- 1Connect Callerapi and Slack once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to use the Callerapi contact email you provide to look up the corresponding active Slack user and summarize the result.
- 4Pick a recurring schedule and choose where run reports go.
- 5Test with one real contact email.
Questions about this workflow
Does Callerapi provide a contact email automatically?
The listed Callerapi capabilities do not specify a trigger or an email field for this workflow. Supply the email in the automation's instruction or request.
What happens if the email is not registered in Slack?
Slack's lookup may fail when the email is unregistered or the user is inactive. The report can relay that result.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Callerapi to Slack. A trigger fires from one place; an action lands in another.
Callerapi triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Callerapi and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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