Bring urgent caller reports to the team's attention
When a caller report meets your urgency criteria, Notis can use Jira to send a notification tied to the issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Notification for Issue
Sends a customized email notification for a jira issue.
Why this helps
Time-sensitive caller reports can sit unnoticed when the next step depends on someone checking Jira manually.
- Send a notification for reports that meet clear criteria.
- Keep the alert tied to the Jira issue.
- Avoid notifying the team for every routine lookup.
Setup
Build it in a few focused steps.
- 1Connect Callerapi and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Describe how Notis should check the submitted number with Callerapi and send a Jira issue notification only when the supplied urgency criteria are met.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example and an existing Jira issue.
Questions about this workflow
Does this create an issue?
No. It sends a notification for the Jira issue supplied with the webhook.
Where do urgency criteria come from?
State the criteria in the automation instruction. Callerapi's description does not specify an urgency score or threshold.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Callerapi to Jira. A trigger fires from one place; an action lands in another.
Callerapi triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Callerapi and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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