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Keep cancelled customer calls from going cold

Turn a cancellation into a clear rescheduling step when the customer conversation still matters.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Create task

Creates a new task in salesforce to track activities, to-dos, and follow-ups related to contacts, leads, or other records.

Why this helps

Cancelled meetings can quietly disappear even when the customer still needs a conversation.

  • Surface cancelled meetings that need a reschedule.
  • Keep outreach visible as a Salesforce task.
  • Avoid treating every cancellation as a lost conversation.

Setup

Build it in a few focused steps.

  • 1Connect Calendarhero and Salesforce once in the Notis portal.
  • 2Create an automation with a name, prompt, and report channel.
  • 3In one instruction, ask Notis to review recent cancellations, match customer meetings to Salesforce records, and create a rescheduling task only when the event details indicate follow-up is appropriate.
  • 4Choose a recurring schedule and the run report destination.
  • 5Test with one real cancelled meeting and check the task details.

Questions about this workflow

Can it reschedule the meeting directly?

This workflow creates a Salesforce task. It does not reschedule the Calendarhero event.

What if the cancellation is not from the customer?

Add your rule for which cancellations merit follow-up, using only details available from Calendarhero.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Calendarhero to Salesforce. A trigger fires from one place; an action lands in another.

Calendarhero triggers

Salesforce actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Calendarhero and Salesforce, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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