Find related Slack discussion for a Bugherd issue
Bring existing team discussion into an issue review so investigation starts with more context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Fetch conversation history
Fetches a chronological list of messages and events from a specified slack conversation, accessible by the authenticated user/bot, with options for pagination and time range filtering.
Why this helps
Bug reports often arrive without the background scattered across team conversations.
- Reduce time spent searching Slack by hand.
- Give reviewers relevant conversation history to assess.
- Keep issue investigation grounded in accessible channel messages.
Setup
Build it in a few focused steps.
- 1Connect Bugherd and Slack once in the Notis portal.
- 2Create an automation in Notis from any channel or in Automations, New Automation.
- 3In one instruction, ask Notis to use a Bugherd issue's supplied context to fetch relevant Slack conversation history.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real issue and verify that the retrieved conversation is relevant.
Questions about this workflow
Does this search every Slack channel automatically?
The listed Slack action fetches history for a specified conversation. Provide the channel context in the webhook request or automation instruction.
Can Notis retrieve conversations it cannot access?
No. Slack access is limited to conversations available to the connected account or bot.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugherd to Slack. A trigger fires from one place; an action lands in another.
Bugherd triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Bugherd and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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