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Match payment contacts to Slack profiles

When a payment needs a human follow-up, find the active Slack profile tied to the contact email.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Lookup users by email

Retrieves the slack user object for an active user by their registered email address; fails with 'users not found' if the email is unregistered or the user is inactive.

Why this helps

A contact's email and their Slack identity are separate, making follow-up slower than it needs to be.

  • Resolve contact email to a Slack user
  • Support faster internal handoffs
  • Avoid searching names with uncertain spelling

Setup

Build it in a few focused steps.

  • 1Connect BTCPay Server and Slack once in Notis.
  • 2Create an automation in plain language or in Automations, New Automation.
  • 3Instruct Notis to use the payment contact email to look up the active Slack user.
  • 4Choose the webhook trigger and where Notis should send run reports.
  • 5Test with a known active Slack user's email.

Questions about this workflow

What if the email is not registered in Slack?

The lookup can fail when the user is inactive or the email is not registered. Have Notis report that outcome for follow-up.

Does the workflow message the user?

No. It only looks up the Slack user object.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Btcpay server to Slack. A trigger fires from one place; an action lands in another.

Btcpay server triggers

Slack actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Set snooze duration

Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add a custom emoji to a Slack team

Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.

ActionInstant

Add an emoji alias

Adds an alias for an existing custom emoji in a slack enterprise grid organization.

ActionInstant

Add a remote file

Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.

ActionInstant

Add a star to an item

Stars a channel, file, file comment, or a specific message in slack.

ActionInstant

Add call participants

Registers new participants added to a slack call.

ActionInstant

Add emoji

Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.

ActionInstant

Add reaction to message

Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.

ActionInstant

Connect any two apps with Notis in the middle.

Btcpay server and Slack, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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