Turn Brevo unsubscribe requests into refund follow-up
Close the loop on a cancellation request by checking recent Stripe charges and handling the matching refund.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Unsubscribe requests can leave founders unsure whether a recent payment needs attention, especially when customer records are spread across tools.
- Check for a related Stripe charge when someone unsubscribes.
- Reduce manual searching across marketing and billing tools.
- Send a run report for cases that need a human decision.
Setup
Build it in a few focused steps.
- 1Connect Brevo and Stripe once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language from any channel.
- 3Describe how to identify the customer and which unsubscribe requests qualify for a refund.
- 4Pick a webhook trigger and choose where run reports go.
- 5Test with one real unsubscribe request and verify the result.
Questions about this workflow
Does Brevo provide a native trigger for this automation?
No. Start it with a Notis webhook. Brevo does not expose trigger events here.
Can Notis decide whether a refund is appropriate?
Describe your refund criteria in the prompt. If the request or Stripe records do not establish eligibility, have Notis report it for review rather than assume.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Brevo to Stripe. A trigger fires from one place; an action lands in another.
Brevo triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Brevo and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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