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Notis

Review customer contacts when employee roles change

Bring contact records and supplied employee changes into a scheduled review before a relationship handoff gets missed.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List contacts

Lists contacts from salesforce using soql query, allowing flexible filtering, sorting, and field selection.

Why this helps

Role changes can make customer relationship notes stale, while checking every contact manually takes time.

  • Make contact context checks a recurring routine.
  • Surface possible records for human review based on supplied information.
  • Avoid manually opening contact records one by one.

Setup

Build it in a few focused steps.

  • 1Connect Breathe HR and Salesforce once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3In one instruction, ask Notis to list Salesforce contacts and compare them with supplied Breathe HR role changes, reporting candidates only when the available details support a match.
  • 4Pick a recurring schedule trigger and choose where run reports should go.
  • 5Test with one real role-change example and review any suggested contact matches.

Questions about this workflow

Will Notis change contact roles or account links?

No. This workflow lists contacts and reports possible review candidates. It does not update contact records.

What happens if names or role information are incomplete?

The report should mark the match as uncertain or omit it when the supplied details do not support a reliable match.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Breathe HR to Salesforce. A trigger fires from one place; an action lands in another.

Breathe HR triggers

Salesforce actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Breathe HR and Salesforce, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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