Let leads choose a next step from a WhatsApp list
Make the next step easier to find with a short, organized menu.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive list
Send an interactive list message to a whatsapp number. list messages allow users to select from up to 10 options in a structured format. great for menus, catalogs, or choices. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Leads can stall when they have to explain what they want from scratch.
- Offer a structured menu with up to ten options.
- Help leads find the right next step with less typing.
- Keep routing choices in one short interaction.
Setup
Build it in a few focused steps.
- 1Connect Notis to WhatsApp once in the portal and make sure the webhook can provide the recipient number and inquiry context.
- 2Create an automation in Automations, New Automation, and name it with a prompt.
- 3In one instruction, describe how Notis should choose a short menu of relevant options for each inquiry.
- 4Choose notis_webhook and select where run reports should go.
- 5Test with one real example; the recipient must have texted first for list messages to be delivered.
Questions about this workflow
How many options can a WhatsApp list contain?
The action supports up to ten options in a structured message.
Does this create a Bread & Butter trigger?
No. This workflow starts from a Notis webhook because no Bread & Butter trigger events were provided.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bread & Butter to Whatsapp. A trigger fires from one place; an action lands in another.
Bread & Butter triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bread & Butter and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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