Keep lead replies attached to the right message
Respond to a lead in context, without hunting through the conversation first.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
When several conversations are active, it is easy to lose track of which question you are answering.
- Tie the reply to a specific message in the conversation.
- Use the supplied message and lead context to shape the response.
- Reduce time spent locating the right thread and question.
Setup
Build it in a few focused steps.
- 1Connect Notis to WhatsApp once in the portal and ensure the webhook supplies the conversation and message reference needed for a reply.
- 2Create an automation in Automations, New Automation, and enter a name and prompt.
- 3Tell Notis in one instruction how to answer the supplied message clearly and when to hand off instead of replying.
- 4Choose notis_webhook as the trigger and select a report destination.
- 5Test with one real example from a conversation where the recipient has texted first.
Questions about this workflow
What information must the webhook supply?
It must include enough conversation context and the specific message reference required by the WhatsApp reply action.
Can the reply be sent without an inbound message?
The action is for replying to a specific message and notes delivery only when the recipient has texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bread & Butter to Whatsapp. A trigger fires from one place; an action lands in another.
Bread & Butter triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bread & Butter and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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