Bring refund activity into customer issue triage
Review recent refund activity alongside the customer context your team already considers.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Refunds
Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.
Why this helps
Refund history can sit out of sight while a team is trying to understand a customer issue or decide what follow-up is needed.
- Make refund activity part of routine customer reviews.
- See refund records with their Stripe details.
- Reduce separate checks when triaging customer issues.
Setup
Build it in a few focused steps.
- 1Connect Bread & Butter and Stripe once in the Notis portal.
- 2Create an automation in the portal or tell Notis how refund activity should support your review.
- 3Ask Notis to retrieve refunds using the scope you provide and summarize relevant items for triage.
- 4Pick a notis_cron schedule and choose where run reports go.
- 5Test with one run and confirm the results fit your customer issue review.
Questions about this workflow
Does this issue triage automatically include Bread & Butter history?
No Bread & Butter trigger event or read action is listed. Provide any lead or customer context the review needs.
Can the refund list be narrowed?
Yes. Stripe's List Refunds action supports filtering by charge or payment intent and pagination.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bread & Butter to Stripe. A trigger fires from one place; an action lands in another.
Bread & Butter triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bread & Butter and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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