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Keep every message in a visitor conversation organized

Apply a label to the full conversation so its status stays visible across every message in the thread.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Modify thread labels

Adds or removes specified existing label ids from a gmail thread, affecting all its messages; ensure the thread id is valid.

Why this helps

Labeling only one message can leave the rest of a visitor conversation hard to track.

  • Apply or remove existing labels across a thread.
  • Keep conversation messages organized under one status.
  • Make visitor follow-up easier to scan in Gmail.

Setup

Build it in a few focused steps.

  • 1Connect Bread & Butter and Gmail once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis in plain language from a channel.
  • 3In one instruction, specify the label changes for the supplied accessible thread, using existing label IDs.
  • 4Pick the webhook trigger and choose where run reports should go.
  • 5Test with one real thread and verify the label update across its messages.

Questions about this workflow

What is required to update a thread?

A valid thread ID and existing label IDs accessible to the authenticated Gmail account.

How do I find a custom label ID?

Use List Gmail labels in Gmail to see the available labels and their IDs.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Bread & Butter to Gmail. A trigger fires from one place; an action lands in another.

Bread & Butter triggers

Gmail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Bread & Butter and Gmail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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