Respond in the thread with visitor context at hand
Give Notis the relevant visitor details and thread ID so it can prepare a context-aware reply in the existing conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Reply to email thread
Sends a reply within a specific gmail thread using the original thread's subject, requiring a valid `thread id` and correctly formatted email addresses. supports attachments via the `attachment` parameter with valid `s3key`, `mimetype`, and `name`.
Why this helps
Replying in the right conversation takes extra effort when visitor context and email history are separated.
- Reply within the specified existing thread.
- Use supplied visitor context to inform the response.
- Keep the conversation history together in Gmail.
Setup
Build it in a few focused steps.
- 1Connect Bread & Butter and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis in plain language from a channel.
- 3In one instruction, describe the reply outcome and provide the accessible thread and recipient context needed.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real thread and review the reply behavior and content.
Questions about this workflow
Does this send a reply?
Yes. This action sends a reply in the specified Gmail thread. Ensure the instruction has the right thread and recipient context.
What must the handoff supply?
A valid, accessible thread ID and correctly formatted email addresses. Include relevant visitor context for the reply.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bread & Butter to Gmail. A trigger fires from one place; an action lands in another.
Bread & Butter triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Bread & Butter and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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