Put an identified visitor's email context in reach
When a handoff includes a Gmail message ID, let Notis fetch that message and explain how it relates to the visitor context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Why this helps
An identity match can answer who a visitor is, but the relevant email conversation may still take time to locate.
- Retrieve a specific message when its ID is provided.
- Summarize email context together with the identity handoff.
- Avoid searching manually when the relevant message is already known.
Setup
Build it in a few focused steps.
- 1Connect Bread & Butter and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis in plain language from a channel.
- 3In one instruction, ask Notis to fetch the supplied accessible message ID and summarize it with the identity context.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real handoff that includes a valid message ID.
Questions about this workflow
Can this search for a message without an ID?
This workflow uses Fetch message by message ID. The webhook context must supply a valid accessible message ID.
Will it work for every Gmail account?
The message must be accessible to the authenticated Gmail user.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bread & Butter to Gmail. A trigger fires from one place; an action lands in another.
Bread & Butter triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Bread & Butter and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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