Keep Jira tickets current with Braze campaign context
When new campaign information arrives, add it to the Jira issue already tracking the work.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
A useful campaign update can be missed when it arrives after the Jira ticket was created.
- Keep new campaign details with the issue they affect.
- Reduce manual copying between campaign updates and Jira.
- Make ongoing campaign work easier to pick up.
Setup
Build it in a few focused steps.
- 1Connect Braze and Jira once in the Notis portal.
- 2Create an automation in the portal, or tell Notis in plain language from any channel.
- 3Describe how to identify the relevant Jira issue and which supplied campaign context to add.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real update and Jira issue.
Questions about this workflow
How does Notis identify the Jira issue?
Tell Notis how to find the issue using information included in the webhook request, such as a Jira key. The required identifier must be supplied.
Can this update any Jira field?
Jira's Edit Issue action updates issue fields. Describe the intended update in plain language and supply the relevant values.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Braze to Jira. A trigger fires from one place; an action lands in another.
Braze triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Braze and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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