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Connect Jira issues related to the same Braze campaign

Make related campaign work easier to follow by linking its Jira issues and recording why they belong together.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Link Issues

Links two jira issues using a specified link type with optional comment.

Why this helps

Separate Jira tickets can hide their relationship, leaving teammates to rediscover context across issues.

  • Make relationships between campaign issues visible.
  • Keep related follow-up easier to navigate.
  • Record a supplied reason for linking issues.

Setup

Build it in a few focused steps.

  • 1Connect Braze and Jira once in the Notis portal.
  • 2Create an automation in the portal, or tell Notis in plain language from any channel.
  • 3Describe which two supplied Jira issues to link and include the reason if a comment is useful.
  • 4Pick the webhook trigger and choose where run reports should go.
  • 5Test with one real pair of related issues.

Questions about this workflow

What must the webhook provide?

Provide the identifiers for both Jira issues and, if useful, the reason they are related.

Does this create campaign issues?

No. This workflow links two existing Jira issues.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Braze to Jira. A trigger fires from one place; an action lands in another.

Braze triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Braze and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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