Bring Box task outcomes into Jira
Carry a Box task's resolution into the Jira issue tracking the same work.
Trigger
Task Assignment State Changed
Triggers when a task assignment's state changes. This trigger monitors task assignments for a specific task and detects when the resolution_state changes (e.g., from incomplete to completed, or from completed to approved/rejected).
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
A Box approval can be finished while its Jira ticket still looks active or unresolved.
- Make completed, approved, or rejected outcomes visible in Jira.
- Keep approval context close to the tracked work.
- Avoid checking Box and Jira separately for status.
Setup
Build it in a few focused steps.
- 1Connect Box and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to update the related Jira issue with the Box assignment outcome and the reference that connects both records.
- 4Pick the Box Task Assignment State Changed trigger and choose where run reports should go.
- 5Test with one real assignment state change and inspect the Jira update.
Questions about this workflow
Can the workflow transition Jira based on approval or rejection?
This workflow uses Edit Issue to record the outcome. Use an instruction that names the desired update; a workflow transition requires the Jira Transition Issue action.
What if the Box event has no Jira key?
Provide a reliable way to identify the related issue, such as a shared reference in the Box task message or file context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Box to Jira. A trigger fires from one place; an action lands in another.
Box triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Collaboration Details Changed
Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Comment Changed
Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
New File Comment Added
Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
File Metadata Changed
Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
File Shared Link Changed
Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.
Link Issues
Links two jira issues using a specified link type with optional comment.
New File Version Uploaded
Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Box and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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