Keep Jira in step with Box Sign request status
When a signature milestone changes, move the related Jira work to the matching workflow state.
Trigger
Box Sign Request Status Changed
Triggers when a Box Sign request's status or meaningful fields change. This trigger monitors a specific Box Sign request and fires when changes are detected in key fields like status, signer decisions, document readiness, or completion state.
Action
Transition Issue
Transitions a jira issue to a different workflow state, with support for transition name lookup and user assignment by email.
Why this helps
Jira tickets can remain in a stale state after a contract or approval request moves forward in Box Sign.
- Reflect signature progress in the related Jira workflow.
- Make completed or blocked approvals easier to spot.
- Reduce manual status updates across apps.
Setup
Build it in a few focused steps.
- 1Connect Box and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to transition the related Jira issue when a Box Sign request reaches the specified status, using a Jira issue reference you provide.
- 4Pick the Box Sign Request Status Changed trigger and choose where run reports should go.
- 5Test with one real status change and confirm the Jira transition.
Questions about this workflow
Can this mark a Jira issue done when signing finishes?
Yes, if the related Jira issue and a valid transition to the intended status are available. Describe the status relationship in your instruction.
Where does the Jira issue key come from?
Include a consistent issue reference in the Box Sign request context or supply a way for Notis to identify the related issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Box to Jira. A trigger fires from one place; an action lands in another.
Box triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Collaboration Details Changed
Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Comment Changed
Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
New File Comment Added
Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
File Metadata Changed
Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
File Shared Link Changed
Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.
Link Issues
Links two jira issues using a specified link type with optional comment.
New File Version Uploaded
Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Box and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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