Turn actionable Box file comments into Jira issues
A useful note on a Box document can become a Jira issue while its context is still fresh.
Trigger
New File Comment Added
Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Action items buried in document comments are easy to miss or lose when work moves into Jira.
- Keep actionable document feedback visible in the team's work queue.
- Include the Box file context in the new issue.
- Reduce manual copying between Box and Jira.
Setup
Build it in a few focused steps.
- 1Connect Box and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to create a Jira issue for actionable new comments on the relevant Box file and include the comment and file context.
- 4Pick the Box New File Comment Added trigger and choose where run reports should go.
- 5Test with one real Box comment and review the Jira issue.
Questions about this workflow
Will every new comment create an issue?
Tell Notis in the instruction to create issues only for comments that describe actionable defects, requests, or concerns.
Can the Jira issue include a link to the Box file?
Ask Notis to include the Box file reference when that information is available in the event data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Box to Jira. A trigger fires from one place; an action lands in another.
Box triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Collaboration Details Changed
Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Comment Changed
Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
New File Comment Added
Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
File Metadata Changed
Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
File Shared Link Changed
Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.
Link Issues
Links two jira issues using a specified link type with optional comment.
New File Version Uploaded
Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Box and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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