Respond to meaningful collaboration changes
Keep your communication in step with a collaboration change by defining the status or access change that calls for an update.
Trigger
Collaboration Details Changed
Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.
Action
Trigger Broadcast
Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.
Why this helps
A changed role, status, or expiration can affect access while follow-up communication slips through the cracks.
- Prompt an update from a meaningful collaboration change.
- Specify the event details and intended audience.
- Reduce overlooked access related follow-up.
Setup
Build it in a few focused steps.
- 1Connect Box and Customer.io once in the Notis portal.
- 2Create an automation in Automations > New Automation and name it.
- 3Tell Notis which collaboration changes warrant an update, the approved broadcast to use, and the audience.
- 4Pick Box's Collaboration Details Changed trigger and a report channel; test with one real change.
Questions about this workflow
Can this warn people before an access expiration?
The trigger detects collaboration detail changes, including expiration changes. It does not provide a future schedule by itself; specify the event condition and test it.
Does Customer.io receive Box access controls?
The listed action triggers a broadcast. Specify the information to communicate and the intended Customer.io audience.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Box to Customerio. A trigger fires from one place; an action lands in another.
Box triggers
Customerio actions
Recurring trigger
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Collaboration Details Changed
Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.
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Get Trigger
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Get Triggers
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Connect any two apps with Notis in the middle.
Box and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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