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Notis

Keep pending Box invites from being forgotten

A new pending invite can prompt a timely update to the audience you choose, based on your stated follow-up needs.

Trigger

New Pending Collaboration Invite

Triggers when a new pending collaboration invite is created. This trigger monitors the user's pending collaborations and fires when new pending collaboration invites are detected.

Action

Trigger Broadcast

Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.

Why this helps

Pending invites can go unnoticed when follow-up depends on remembering to check another app.

  • Make a new pending invite visible through a defined communication flow.
  • Specify the purpose and audience for the broadcast.
  • Reduce manual checking of pending collaborations.

Setup

Build it in a few focused steps.

  • 1Connect Box and Customer.io once in the Notis portal.
  • 2Create an automation in Automations > New Automation and name it.
  • 3In one instruction, describe the pending invite follow-up, intended audience, and approved broadcast to use.
  • 4Pick Box's New Pending Collaboration Invite trigger and a report channel; test with one real invite.

Questions about this workflow

Can this automatically remind the invited person?

Specify the intended Customer.io audience and broadcast. The listed action does not itself add the invitee as a recipient.

Can it include how long the invite has been pending?

The trigger reports a new pending invite, not its future age or a baseline. Supply any timing information you need.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Box to Customerio. A trigger fires from one place; an action lands in another.

Box triggers

Customerio actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Suppress Customer Profile

Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Integrations

Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.

ActionInstant

Collaboration Details Changed

Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.

TriggerPolling

Get Messages

Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.

ActionInstant

Comment Changed

Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.

TriggerPolling

Get Segment Details

Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.

ActionInstant

New File Comment Added

Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.

TriggerPolling

Get Segment Membership

Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.

ActionInstant

File Metadata Changed

Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.

TriggerPolling

Get Segments

Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.

ActionInstant

File Shared Link Changed

Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.

TriggerPolling

Get Trigger

Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.

ActionInstant

New File Version Uploaded

Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.

TriggerPolling

Get Triggers

Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.

ActionInstant

Connect any two apps with Notis in the middle.

Box and Customerio, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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