Add Chatbotkit thread context to Box task updates
When an assigned Box task changes state, gather the messages from its related Chatbotkit conversation for a more informed handoff.
Trigger
Task Assignment State Changed
Triggers when a task assignment's state changes. This trigger monitors task assignments for a specific task and detects when the resolution_state changes (e.g., from incomplete to completed, or from completed to approved/rejected).
Action
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
Why this helps
Task status changes often leave you checking another app to remember the discussion and decisions behind the work.
- Review conversation details alongside a Box task assignment update.
- Cut down on manual searching for the discussion behind a task.
- Make completed, approved, or rejected assignments easier to hand off.
Setup
Build it in a few focused steps.
- 1Connect Box and Chatbotkit once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to retrieve messages from the Chatbotkit conversation related to the task; provide the conversation ID or a reliable way to identify it.
- 4Pick the Box Task Assignment State Changed trigger and choose where run reports go.
- 5Test with one real assignment state change and confirm the retrieved messages provide useful context.
Questions about this workflow
Can this infer which conversation is related to a task?
Only if the event data includes a usable link or your instruction provides a reliable matching rule. Otherwise, specify the Chatbotkit conversation ID.
Does it change the Box task or post to Chatbotkit?
No. This workflow retrieves messages for context and does not update the Box task or send a message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Box to Chatbotkit. A trigger fires from one place; an action lands in another.
Box triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
Collaboration Details Changed
Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
Comment Changed
Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
New File Comment Added
Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
File Metadata Changed
Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
File Shared Link Changed
Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
New File Version Uploaded
Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
Box and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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