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Gather chatbot conversation context for new Box sign requests

A sign request begins in Box. Pull relevant Chatbotkit conversation history into the follow-up workflow before details slip away.

Trigger

New Sign Request Created

Triggers when a new Box sign request is created. This trigger monitors Box sign requests and fires when new sign requests are detected.

Action

List Conversations

Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.

Why this helps

Preparing sign-request follow-up can mean searching separate conversation histories for the context behind a client or project.

  • Bring relevant conversation records into sign-request follow-up.
  • Reduce the need to manually switch between Box and chatbot history.
  • Make client or project context easier to review before following up.

Setup

Build it in a few focused steps.

  • 1Connect Box and Chatbotkit once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis from any channel.
  • 3In one instruction, ask Notis to retrieve Chatbotkit conversations relevant to the client or project identified by the sign request; provide matching guidance if the event does not include enough context.
  • 4Pick the Box New Sign Request Created trigger and choose where run reports go.
  • 5Test with one real sign request and review the returned conversations for relevance.

Questions about this workflow

Will it find conversations from the signer automatically?

Only when the event data and your matching instructions provide enough information. Supply a client or project identifier if needed.

Does this send a message to the signer?

No. This workflow retrieves Chatbotkit conversations for review; it does not send a message.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Box to Chatbotkit. A trigger fires from one place; an action lands in another.

Box triggers

Chatbotkit actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Complete Conversation

Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Integration

Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.

ActionInstant

Collaboration Details Changed

Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.

TriggerPolling

Create Skillset

Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.

ActionInstant

Comment Changed

Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.

TriggerPolling

List Bots

Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.

ActionInstant

New File Comment Added

Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.

TriggerPolling

List conversation messages

Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.

ActionInstant

File Metadata Changed

Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.

TriggerPolling

List Conversations

Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.

ActionInstant

File Shared Link Changed

Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.

TriggerPolling

List Datasets

Tool to list datasets. use when you need to browse or paginate through available datasets.

ActionInstant

New File Version Uploaded

Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.

TriggerPolling

List Integrations

Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.

ActionInstant

Connect any two apps with Notis in the middle.

Box and Chatbotkit, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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