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Notis

Turn Box sales inquiries into timely callbacks

A new inquiry lands in Box. Notis can check whether it is ready for a Callpage callback and start one through your chosen widget.

Trigger

New Item Added to Folder

Triggers when a new item (file, folder, or web link) is added to a folder in Box. This trigger monitors a specific Box folder and fires when new items are detected.

Action

Widget Call or Schedule

Tool to initiate or schedule a call via widget. use when you need to call immediately or schedule at the first available timeslot through a widget.

Why this helps

Sales requests can sit in a shared folder while you switch between documents and your callback queue.

  • Respond to callback-ready inquiries sooner.
  • Skip requests that do not include a usable number or consent.
  • Keep intake and callback work connected.

Setup

Build it in a few focused steps.

  • 1Connect Box and Callpage once in the Notis portal.
  • 2Create an automation in the portal under Automations, New Automation, or tell Notis what you want from any channel.
  • 3In one instruction, ask Notis to review new sales intake items and start a callback only when the request includes a phone number and callback consent.
  • 4Choose the Box New Item Added to Folder trigger, then select where run reports go.
  • 5Test with one real request that has callback consent and a usable phone number.

Questions about this workflow

Will every new item start a callback?

Your instruction can tell Notis to start one only when the request contains a usable phone number and callback consent.

What starts this automation?

A new item added to the Box folder you select. That event can include files, folders, or web links, so describe which intake items Notis should consider.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Box to Callpage. A trigger fires from one place; an action lands in another.

Box triggers

Callpage actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get All Managers

Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get All SMS Messages

Tool to retrieve all sms messages for a widget. use when you need to fetch both default and custom sms templates after confirming the widget exists.

ActionInstant

Collaboration Details Changed

Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.

TriggerPolling

Get All Users

Tool to retrieve a list of all users with pagination. use when you need to page through all users in your callpage account to synchronize or audit user records.

ActionInstant

Comment Changed

Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.

TriggerPolling

Get All Widgets

Tool to retrieve a list of widgets with pagination. use when you need to page through all widgets after api authentication.

ActionInstant

New File Comment Added

Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.

TriggerPolling

Get API Root

Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.

ActionInstant

File Metadata Changed

Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.

TriggerPolling

Get Manager Status Statistics

Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.

ActionInstant

File Shared Link Changed

Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.

TriggerPolling

Get SMS Statistics

Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.

ActionInstant

New File Version Uploaded

Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.

TriggerPolling

Get Widget

Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Box and Callpage, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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