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Notis

Check Callingly for leads mentioned in Box comments

A comment can surface a lead or follow-up request. Let Notis check Callingly for a matching lead and report what it finds.

Trigger

New File Comment Added

Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.

Action

List Leads

Tool to list leads based on provided filters like date range or phone number. use after confirming filter criteria when bulk lead retrieval is needed.

Why this helps

A lead mentioned in a document comment can be overlooked or duplicated when checking the sales system takes another context switch.

  • Check for an existing lead before follow-up work proceeds.
  • Keep the comment context together with the lookup report.
  • Reduce time spent switching between Box and Callingly.

Setup

Build it in a few focused steps.

  • 1Connect Box and Callingly once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name and prompt.
  • 3Tell Notis to use a new file comment to search Callingly for a matching lead and report the result, noting when the comment lacks useful search details.
  • 4Pick the Box New File Comment Added trigger and choose where run reports should go.
  • 5Test with one real comment that includes enough information to identify a lead.

Questions about this workflow

Will this create or update a lead?

No. The selected action searches existing leads and reports the result.

What information does the comment need?

The comment needs enough identifying information for a useful search. Have Notis report when it is insufficient.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Box to Callingly. A trigger fires from one place; an action lands in another.

Box triggers

Callingly actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Activate/Deactivate Client Account

Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Agent

Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.

ActionInstant

Collaboration Details Changed

Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.

TriggerPolling

Create Outbound Call

Tool to create a new outbound call record. use after gathering call and lead details.

ActionInstant

Comment Changed

Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.

TriggerPolling

Create Client

Tool to create a new client. use when adding a new client to your callingly account.

ActionInstant

New File Comment Added

Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.

TriggerPolling

Create Team

Tool to create a new team. use when setting up a team configuration before adding agents.

ActionInstant

File Metadata Changed

Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.

TriggerPolling

Create Webhook

Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".

ActionInstant

File Shared Link Changed

Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.

TriggerPolling

Delete Agent

Tool to delete an agent. use when permanently removing an agent after confirming the agent id.

ActionInstant

New File Version Uploaded

Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.

TriggerPolling

Delete Client

Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.

ActionInstant

Connect any two apps with Notis in the middle.

Box and Callingly, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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