Route external Box feedback into Bugherd
When another system sends a Box-related feedback request to Notis, turn actionable details into a Bugherd task without another manual handoff.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Why this helps
Feedback captured outside the main workflow has no reliable path into the issue queue.
- Give external feedback a direct path to triage
- Reduce copy and paste work
- Capture the supplied request context in Bugherd
Setup
Build it in a few focused steps.
- 1Connect Box and Bugherd once in the Notis portal.
- 2Create an automation in Automations, New Automation, and provide a name and prompt.
- 3In one instruction, tell Notis how to interpret the incoming Box feedback and when to create a Bugherd task.
- 4Choose a Notis webhook as the trigger and configure the external system to send its HTTP request to that trigger.
- 5Choose a run report destination, then test with one real example payload.
Questions about this workflow
Does the webhook watch Box directly?
No. A Notis webhook starts when an external system sends an HTTP request. Use a Box integration event for direct Box triggers.
What information should the request include?
Include enough feedback context for Notis to assess whether action is needed and enough information to select the Bugherd project.
Will every request create a task?
Your instruction can tell Notis to create tasks only for actionable feedback and report incomplete submissions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Box to Bugherd. A trigger fires from one place; an action lands in another.
Box triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
Collaboration Details Changed
Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
Comment Changed
Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
New File Comment Added
Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
File Metadata Changed
Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
File Shared Link Changed
Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
New File Version Uploaded
Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Box and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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