Turn Box file feedback into a reviewed Botsonic starter update
Capture clear requests to improve a chatbot opening prompt, then update the identified Botsonic starter question for review.
Trigger
New File Comment Added
Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.
Action
Update Starter Question
Tool to update an existing starter question by its unique identifier. use after confirming the id and desired updates.
Why this helps
Feedback about a chatbot's opening prompts can sit in document comments without making it into the live bot.
- Surfaces actionable starter question feedback from Box comments.
- Keeps the requested wording and the Botsonic question identifier together for review.
- Avoids changing a question when the comment does not identify the intended update.
Setup
Build it in a few focused steps.
- 1Connect Box and Botsonic once in the Notis portal.
- 2Create an automation and instruct Notis to act only on comments that clearly request a starter question change and include the question identifier and approved wording.
- 3Pick the Box New File Comment Added trigger for the feedback file.
- 4Choose where run reports should go, then test with one real comment that includes a confirmed question identifier.
Questions about this workflow
Will every new comment change a starter question?
No. The instruction should limit updates to comments that clearly request a change and supply the intended question identifier and wording.
Where does the question identifier come from?
It must be supplied in the comment or otherwise confirmed before the update. The Box comment event does not provide a Botsonic starter question identifier.
Can Notis infer which starter question a comment means?
Not safely from the listed events and actions. If the identifier or intended wording is missing, the workflow should report that information is needed instead of updating a question.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Box to Botsonic. A trigger fires from one place; an action lands in another.
Box triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Tool to bulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in one request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot Data
Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
Collaboration Details Changed
Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
Comment Changed
Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
New File Comment Added
Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
File Metadata Changed
Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
File Shared Link Changed
Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
New File Version Uploaded
Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Box and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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