Turn a new Box intake file into a Botpress conversation review
A new intake file can be your cue to check what customers are saying. Notis retrieves Botpress conversations and summarizes the returned details in one place.
Trigger
New File Added to Folder
Triggers when a new file is added to a folder in Box. This trigger monitors a specific Box folder and fires when new files are detected. Only files (not folders or web links) are monitored.
Action
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Why this helps
Support context is split between Box intake files and Botpress chat history, making it easy to postpone reviewing customer conversations.
- Review Botpress conversations when an intake file arrives.
- Get a focused summary in your chosen run report channel.
- Reduce the need to switch apps just to start a conversation review.
Setup
Build it in a few focused steps.
- 1Connect Box and Botpress once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to retrieve Botpress conversations and summarize the returned details when a new file is added to your chosen Box folder.
- 4Pick the Box New File Added to Folder trigger and choose where run reports go.
- 5Test with one real file arrival and review the report.
Questions about this workflow
Does this workflow read or summarize the Box file?
The listed Box trigger reports that a new file was added. The available Botpress action retrieves conversations; file contents are not among the listed action capabilities.
Can I limit the review to a date range?
Ask Notis to use date details available in the returned conversation data. If the action does not return enough date information, that range cannot be applied reliably.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Box to Botpress. A trigger fires from one place; an action lands in another.
Box triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
Collaboration Details Changed
Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
Comment Changed
Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
New File Comment Added
Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
File Metadata Changed
Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
File Shared Link Changed
Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
New File Version Uploaded
Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Box and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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