Keep product references from Botstar available in Piggy
Turn product references from recent support conversations into an orderly catalog check.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Find or Create Products
Tool to find an existing product by external_identifier or create a new one if it doesn't exist. Use when you need to ensure a product exists in Piggy's system for loyalty programs or rewards.
Why this helps
A product can be discussed in customer chats before anyone remembers to add it to the loyalty system.
- Reduces the chance that a referenced product is missing from Piggy.
- Moves catalog upkeep into a predictable routine.
- Uses product identifiers to find an existing record before creating one.
Setup
Build it in a few focused steps.
- 1Connect Botstar and Piggy to Notis once in the portal.
- 2Create an automation in the portal, or ask Notis to reconcile product references from recent Botstar support conversations.
- 3Use one plain-language instruction to find or create each referenced Piggy product using its external identifier.
- 4Choose a recurring schedule and a channel for run reports.
- 5Test with one real product reference and review whether Piggy found or created it as expected.
Questions about this workflow
Could this make duplicate products?
The action finds an existing product by external_identifier or creates it if it does not exist.
Why run on a schedule?
A scheduled review batches catalog upkeep so the team does not have to switch tools for every product mention.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botstar to Piggy. A trigger fires from one place; an action lands in another.
Botstar triggers
Piggy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Find or Create Products
Tool to find an existing product by external_identifier or create a new one if it doesn't exist. Use when you need to ensure a product exists in Piggy's system for loyalty programs or rewards.
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Connect any two apps with Notis in the middle.
Botstar and Piggy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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