Start a follow-up block with loyalty context ready
Pull the relevant Piggy balances before opening the Botstar reply queue.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Contact's Credit Balance
Tool to get a Contact's credit balance. Use when you need to check a contact's current credit balance before processing rewards or promotions.
Why this helps
Checking balances one by one breaks concentration and makes routine follow-up feel more scattered.
- Groups balance checks before a focused work block.
- Reduces repeated context switching during customer replies.
- Helps the team tailor follow-up with current credit information.
Setup
Build it in a few focused steps.
- 1Connect Botstar and Piggy to Notis once in the portal.
- 2Create an automation in the portal, or ask Notis to prepare Piggy balances before scheduled Botstar follow-up blocks.
- 3Use one plain-language instruction to retrieve credit balances for the contacts queued for that follow-up block.
- 4Choose a recurring schedule that runs before the block and a channel for run reports.
- 5Test with one real queued contact and confirm the balance is available before follow-up.
Questions about this workflow
Does this create or change credits?
No. The workflow retrieves existing balances as preparation context.
When should the schedule run?
Set it shortly before the team's planned Botstar follow-up block.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botstar to Piggy. A trigger fires from one place; an action lands in another.
Botstar triggers
Piggy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Claim Anonymous Contact
Tool to claim an anonymous contact by associating it with a real email address. Use when converting an anonymous contact (with a fictional email) into a verified contact with a real email address.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact Attribute
Tool to create a custom Contact Attribute. Use when you need to define new fields for contacts after initial setup.
Create Credit Reception
Tool to create a credit reception for a contact. Use when awarding credits to customers based on purchases or fixed amounts.
Create Vouchers Batch
Tool to create a batch of vouchers for a promotion. Use when you need to generate multiple vouchers at once for a specific promotion. Batch processing is asynchronous and returns a PENDING status initially.
Find or Create Products
Tool to find an existing product by external_identifier or create a new one if it doesn't exist. Use when you need to ensure a product exists in Piggy's system for loyalty programs or rewards.
Find Voucher By Code
Tool to find a voucher by its unique code. Use when you need to retrieve voucher details, check redemption status, or validate a voucher code.
Get Contact Auth Token
Tool to get an auth token for a Contact. Use after obtaining a Contact UUID and needing to verify identity for secure operations.
Get Contact's Credit Balance
Tool to get a Contact's credit balance. Use when you need to check a contact's current credit balance before processing rewards or promotions.
Connect any two apps with Notis in the middle.
Botstar and Piggy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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