Give open voucher questions a daily resolution pass
Use a short daily review to look up codes customers asked about and prepare the next reply.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Find Voucher By Code
Tool to find a voucher by its unique code. Use when you need to retrieve voucher details, check redemption status, or validate a voucher code.
Why this helps
Voucher questions are easy to leave waiting when an agent needs to switch tools before answering.
- Creates a reliable daily pass over unresolved code questions.
- Brings voucher details into the follow-up routine.
- Reduces the odds that a customer has to ask again.
Setup
Build it in a few focused steps.
- 1Connect Botstar and Piggy to Notis once in the portal.
- 2Create an automation in the portal, or ask Notis for a daily review of unresolved Botstar voucher questions.
- 3Use one plain-language instruction to find each reported voucher code in Piggy and return its details for follow-up.
- 4Choose a daily schedule and a channel for run reports.
- 5Test with one real open voucher question and confirm the code lookup returns useful details.
Questions about this workflow
Does this resolve or redeem the voucher?
No. It looks up the voucher details by code for the follow-up response.
Which questions should be reviewed?
Describe the unresolved Botstar voucher questions that are ready for a daily follow-up pass.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botstar to Piggy. A trigger fires from one place; an action lands in another.
Botstar triggers
Piggy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Tool to claim an anonymous contact by associating it with a real email address. Use when converting an anonymous contact (with a fictional email) into a verified contact with a real email address.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to create a custom Contact Attribute. Use when you need to define new fields for contacts after initial setup.
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Tool to create a credit reception for a contact. Use when awarding credits to customers based on purchases or fixed amounts.
Create Vouchers Batch
Tool to create a batch of vouchers for a promotion. Use when you need to generate multiple vouchers at once for a specific promotion. Batch processing is asynchronous and returns a PENDING status initially.
Find or Create Products
Tool to find an existing product by external_identifier or create a new one if it doesn't exist. Use when you need to ensure a product exists in Piggy's system for loyalty programs or rewards.
Find Voucher By Code
Tool to find a voucher by its unique code. Use when you need to retrieve voucher details, check redemption status, or validate a voucher code.
Get Contact Auth Token
Tool to get an auth token for a Contact. Use after obtaining a Contact UUID and needing to verify identity for secure operations.
Get Contact's Credit Balance
Tool to get a Contact's credit balance. Use when you need to check a contact's current credit balance before processing rewards or promotions.
Connect any two apps with Notis in the middle.
Botstar and Piggy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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