Check a customer's voucher code without leaving the chat context
When a customer asks about a code in Botstar, look up its Piggy details as part of the same support flow.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Find Voucher By Code
Tool to find a voucher by its unique code. Use when you need to retrieve voucher details, check redemption status, or validate a voucher code.
Why this helps
A simple voucher question can turn into a slow search across chat transcripts and loyalty tools.
- Brings Piggy voucher details into the support workflow.
- Reduces manual code searches during Botstar follow-up.
- Helps the team answer code questions with retrieved information.
Setup
Build it in a few focused steps.
- 1Connect Botstar and Piggy to Notis once in the portal.
- 2Create the automation in the portal, or ask Notis to check voucher codes reported from Botstar conversations.
- 3Write one plain-language instruction to look up the code in Piggy whenever the incoming webhook reports a customer voucher question.
- 4Choose the incoming webhook trigger and a channel for run reports.
- 5Test with one real voucher code from a Botstar conversation and review the returned details.
Questions about this workflow
Does this redeem or change the voucher?
No. The selected action finds a voucher by its unique code and retrieves its details.
What sends the webhook?
An external tool or custom backend that observes the relevant Botstar conversation can send the request to Notis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botstar to Piggy. A trigger fires from one place; an action lands in another.
Botstar triggers
Piggy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Botstar and Piggy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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