Give a recurring Botstar customer insight a home in Piggy
When a repeated customer need deserves tracking, create a Piggy attribute for future customer records.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Contact Attribute
Tool to create a custom Contact Attribute. Use when you need to define new fields for contacts after initial setup.
Why this helps
Useful customer patterns from chat get buried when there is no consistent place to record them.
- Creates a structured place for a recurring customer detail.
- Helps turn patterns from Botstar conversations into a usable CRM field.
- Reduces ad hoc notes spread across the team.
Setup
Build it in a few focused steps.
- 1Connect Botstar and Piggy to Notis once in the portal.
- 2Create an automation in the portal, or ask Notis to create Piggy attributes for approved recurring customer insights from Botstar.
- 3Write one plain-language instruction that names the attribute to create when an incoming webhook reports an approved tracking need.
- 4Select the incoming webhook trigger and a channel for run reports.
- 5Test with one real, team-approved insight and confirm the attribute appears in Piggy.
Questions about this workflow
Should every chat create a new attribute?
No. Use a clear instruction for an approved recurring insight that needs a custom field, rather than individual conversation details.
Does this populate each contact's value?
The listed action creates the custom Contact Attribute; it does not itself populate contact records.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botstar to Piggy. A trigger fires from one place; an action lands in another.
Botstar triggers
Piggy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Botstar and Piggy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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