Prepare the secure identity step for a Botstar support case
When a support case calls for identity verification, prepare the Piggy token needed for the secure next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Contact Auth Token
Tool to get an auth token for a Contact. Use after obtaining a Contact UUID and needing to verify identity for secure operations.
Why this helps
Support can stall when the team has to pause and look up the next identity-verification step in another system.
- Makes the next secure verification step easier to prepare.
- Reduces tool switching during a Botstar support handoff.
- Keeps identity checks tied to an existing Piggy contact UUID.
Setup
Build it in a few focused steps.
- 1Connect Botstar and Piggy to Notis once in the portal.
- 2Create the automation in the portal, or tell Notis to prepare Piggy identity checks for eligible Botstar support cases.
- 3Write one plain-language instruction to retrieve a contact auth token when the incoming webhook reports a valid Piggy contact UUID requiring verification.
- 4Select the incoming webhook trigger and a channel for run reports.
- 5Test with one real eligible support case and confirm the token lookup succeeds.
Questions about this workflow
Does this complete identity verification?
No. It gets an auth token for a Piggy contact after the contact UUID is available, for use in the secure operation that follows.
What should trigger it?
A webhook request from an external tool or backend when the support process has reached the identity-check step.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botstar to Piggy. A trigger fires from one place; an action lands in another.
Botstar triggers
Piggy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Botstar and Piggy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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