Update Jira issues when Botsonic adds new context
Keep an open issue aligned with what the latest conversation has clarified.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
Issues become stale when new customer details arrive somewhere else.
- Keep issue details aligned with new information.
- Reduce repeated manual edits.
- Make the latest context easier for assignees to find.
Setup
Build it in a few focused steps.
- 1Connect Botsonic and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from a channel.
- 3In one instruction, ask Notis to update the identified Jira issue with relevant new information supplied by a Botsonic webhook.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real update and confirm the issue changes as intended.
Questions about this workflow
Will this replace the whole Jira issue?
Describe which details Notis should update in its instruction and test with a real example.
What if the webhook does not identify an issue?
Provide an issue key or a reliable way to locate the issue in the webhook data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botsonic to Jira. A trigger fires from one place; an action lands in another.
Botsonic triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Botsonic and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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