Bring customer feedback out of chatbot conversations
Keep feature requests and product reactions in one place your team can revisit when planning.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Batch update spreadsheet
Updates a specified range in a google sheet with given values, or appends them as new rows if `first cell location` is omitted; ensure the target sheet exists and the spreadsheet contains at least one worksheet.
Why this helps
Product feedback shared with a chatbot can be hard to find again when it is time to plan improvements.
- Capture product requests from reviewed conversations.
- Keep customer language available for future planning.
- Reduce manual review and note taking.
Setup
Build it in a few focused steps.
- 1Connect Botsonic and Google Sheets once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to review recent Botsonic conversations for product feedback and append each distinct request or observation to the chosen tracker.
- 4Pick a recurring schedule, choose where run reports go, and test with one real example.
Questions about this workflow
Will it decide what product work to prioritize?
It can organize feedback, but prioritization requires your own criteria and context about effort and impact.
Can it preserve the customer's exact wording?
Ask Notis to include a short representative quote when the conversation content makes that available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botsonic to Google Sheets. A trigger fires from one place; an action lands in another.
Botsonic triggers
Google Sheets actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Sheet to Spreadsheet
Adds a new sheet (worksheet) to a spreadsheet. use this tool to create a new tab within an existing google sheet, optionally specifying its title, index, size, and other properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Aggregate Column Data
Searches for rows where a specific column matches a value and performs mathematical operations on data from another column.
Append Dimension
Tool to append new rows or columns to a sheet, increasing its size. use when you need to add empty rows or columns to an existing sheet.
Batch get spreadsheet
Retrieves data from specified cell ranges in a google spreadsheet; ensure the spreadsheet has at least one worksheet and any explicitly referenced sheet names in ranges exist.
Batch update spreadsheet
Updates a specified range in a google sheet with given values, or appends them as new rows if `first cell location` is omitted; ensure the target sheet exists and the spreadsheet contains at least one worksheet.
Batch Update Values by Data Filter
Tool to update values in ranges matching data filters. use when you need to update specific data in a google sheet based on criteria rather than fixed cell ranges.
Clear Basic Filter
Tool to clear the basic filter from a sheet. use when you need to remove an existing basic filter from a specific sheet within a google spreadsheet.
Clear spreadsheet values
Clears cell content (preserving formatting and notes) from a specified a1 notation range in a google spreadsheet; the range must correspond to an existing sheet and cells.
Connect any two apps with Notis in the middle.
Botsonic and Google Sheets, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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