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Compare chatbot questions with your knowledge coverage

Use your existing coverage notes to see where recurring questions may need clearer answers.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Batch get spreadsheet

Retrieves data from specified cell ranges in a google spreadsheet; ensure the spreadsheet has at least one worksheet and any explicitly referenced sheet names in ranges exist.

Why this helps

Teams can miss content gaps when repeated questions are reviewed without checking the coverage they already track.

  • Compare conversation themes with existing coverage notes.
  • Find topics that may need clarification or expansion.
  • Use existing spreadsheet context in the review.

Setup

Build it in a few focused steps.

  • 1Connect Botsonic and Google Sheets once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis to review recent conversation themes, retrieve the relevant coverage notes from the chosen spreadsheet, and summarize topics that appear weakly covered.
  • 4Pick a recurring schedule, choose where run reports go, and test with one real example.

Questions about this workflow

Does this update the knowledge coverage spreadsheet?

This workflow retrieves spreadsheet ranges for comparison. It does not modify them.

What if there is no coverage tracker yet?

Create and maintain a coverage sheet first, then identify the relevant spreadsheet and range in your instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Botsonic to Google Sheets. A trigger fires from one place; an action lands in another.

Botsonic triggers

Google Sheets actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Sheet to Spreadsheet

Adds a new sheet (worksheet) to a spreadsheet. use this tool to create a new tab within an existing google sheet, optionally specifying its title, index, size, and other properties.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Aggregate Column Data

Searches for rows where a specific column matches a value and performs mathematical operations on data from another column.

ActionInstant

Append Dimension

Tool to append new rows or columns to a sheet, increasing its size. use when you need to add empty rows or columns to an existing sheet.

ActionInstant

Batch get spreadsheet

Retrieves data from specified cell ranges in a google spreadsheet; ensure the spreadsheet has at least one worksheet and any explicitly referenced sheet names in ranges exist.

ActionInstant

Batch update spreadsheet

Updates a specified range in a google sheet with given values, or appends them as new rows if `first cell location` is omitted; ensure the target sheet exists and the spreadsheet contains at least one worksheet.

ActionInstant

Batch Update Values by Data Filter

Tool to update values in ranges matching data filters. use when you need to update specific data in a google sheet based on criteria rather than fixed cell ranges.

ActionInstant

Clear Basic Filter

Tool to clear the basic filter from a sheet. use when you need to remove an existing basic filter from a specific sheet within a google spreadsheet.

ActionInstant

Clear spreadsheet values

Clears cell content (preserving formatting and notes) from a specified a1 notation range in a google spreadsheet; the range must correspond to an existing sheet and cells.

ActionInstant

Connect any two apps with Notis in the middle.

Botsonic and Google Sheets, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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