Keep Botsonic's unanswered questions visible
When a question needs information the bot does not have, send its details to Notis and save a review-ready entry in Drive.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Why this helps
Unanswered questions can be forgotten after a conversation, making it harder to spot missing information that deserves attention.
- Keep reported knowledge gaps in one searchable place.
- Preserve the question and context provided with the webhook request.
- Make it easier to review potential knowledge base improvements.
Setup
Build it in a few focused steps.
- 1Connect Botsonic and Google Drive once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to create a Drive log entry from each webhook request describing an unanswered question, preserving its context and any supplied source.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real unanswered question and its context.
Questions about this workflow
Does this automatically update Botsonic's knowledge base?
No. This workflow records reported gaps in Drive for review. The available target actions are Google Drive actions.
Can Notis determine what the bot did not know?
Only if the webhook request supplies that information or enough conversation details for Notis to identify a likely gap.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botsonic to Google Drive. A trigger fires from one place; an action lands in another.
Botsonic triggers
Google Drive actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
Botsonic and Google Drive, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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