Turn Botpress chat history into a weekly customer update
Share a concise update on a regular cadence using themes from your bot conversations.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Customer feedback can sit in chat history without making its way into the updates you send.
- Use recent conversation themes to shape an update
- Run on a recurring schedule
- Send with a WhatsApp template intended for out-of-window messaging
Setup
Build it in a few focused steps.
- 1Connect Botpress and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to review recent Botpress history and prepare a concise update for the supplied recipients using the specified approved WhatsApp template.
- 4Pick the recurring schedule trigger and choose where run reports should go.
- 5Test with one real history sample and a template that WhatsApp has approved.
Questions about this workflow
Can this send a free-form message outside the 24-hour window?
This workflow uses a template message. The template must be approved by WhatsApp before it can be used.
Where does the recipient list come from?
Supply the recipients in your instruction or request. Botpress trigger events and an automatic recipient list are not provided here.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botpress to Whatsapp. A trigger fires from one place; an action lands in another.
Botpress triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Botpress and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Whatsapp.