Follow up on Botpress questions from WhatsApp
Catch a question that still needs an answer and send a short follow-up without searching through chat history.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Questions left hanging in bot conversations can be easy to miss when you are handling work across several channels.
- Spot conversations that still need a response
- Send a brief follow-up from the same automation
- Keep the workflow focused on a specific conversation
Setup
Build it in a few focused steps.
- 1Connect Botpress and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to inspect the supplied Botpress conversation and send a concise WhatsApp follow-up only if a question remains unanswered.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real conversation and an eligible WhatsApp contact.
Questions about this workflow
Does Botpress provide the trigger for this workflow?
No. Start the automation with a Notis webhook request and supply enough context to identify the conversation to review.
Can WhatsApp deliver this message outside its allowed messaging window?
This action sends a text message, which is delivered only if the recipient has texted first. For messaging outside the 24-hour window, use an approved WhatsApp template instead.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botpress to Whatsapp. A trigger fires from one place; an action lands in another.
Botpress triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Botpress and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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