Bring Stripe subscription details into Botpress support
Give support conversations useful billing context by retrieving the exact Stripe subscription a customer asks about.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve subscription
Retrieves detailed information for an existing stripe subscription using its unique id.
Why this helps
Plan questions take longer when subscription details are scattered across chat and billing tools.
- Reduce manual subscription searches.
- Use a known subscription ID to retrieve relevant details.
- Help answer plan questions with current Stripe data.
Setup
Build it in a few focused steps.
- 1Connect Botpress and Stripe once in the Notis portal.
- 2Create an automation and name it for subscription questions.
- 3Tell Notis to retrieve the Stripe subscription ID stated in a Botpress conversation and use returned details to inform the response.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real subscription question that includes a subscription ID.
Questions about this workflow
Can it find the subscription from an email address?
This action retrieves a subscription by its unique ID. If only an email is available, the subscription ID is missing for this workflow.
Will it make changes to the subscription?
No. This workflow retrieves subscription details. A separate action is needed to update or cancel a subscription.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botpress to Stripe. A trigger fires from one place; an action lands in another.
Botpress triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Botpress and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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